Ramon Cannon
Conestoga
Summary
Friendly patient care host with a background in food and customer service adept at delivering exceptional patient experiences and maintaining welcoming environment. Successfully managed high-volume patient interactions, ensuring smooth operations and satisfaction from patients and nurses. Demonstrates strong interpersonal skills and effective problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Patient Care Host
Lancaster General Hospital (Penn Medicine)
05.2024 - Current
- Handled high-pressure situations with composure, effectively hosted food services for a floor making sure patients get fed.
- Communicate to patients about their diets and take orders based off their preference and dietary needs. Including using translation tools to nonverbal/nonenglish speakers.
- Provide amazing service to our patients, always greeting them with a smile and a calm gentle attitude while taking orders making sure they are comfortable with what they are going to eat.
- Prepared treys and delivered them to patients rooms always with a friendly positive attitude, also helped to set them up if needed.
Service and Engagement
Target
09.2021 - 04.2024
- Primarily handled pickup and drive up orders
- Organized orders by customers
- Occasionally handled store fulfillment by packing customers orders in bags upon arrival
- Duties include locating customers orders, scanning and completing their order, and delivering the customers orders to their vehicle
Cashier
Dollar Tree
02.2021 - 08.2021
- Ensured customers with a fast easy transaction
- Occasionally restocked shelves with product that were not bought
Laborer
Northeast Fireproofing
06.2020 - 08.2020
- Prepping and setting up stations
- Mixing material
- Controlling spray pump
- Cleaning up after finished job
Busser
Nabrasa Brazilian Steakhouse / Iron Abbey
01.2019 - 03.2020
- Clean up after customers and reset tables
- Food runner
Education
High School Diploma -
Swenson Arts & Technology High School
Philadelphia, PA06.2021
Skills
- Data entry
- Communication Skills
- Time Management
- Phone Etiquette
- Cash Handling
- Computer skills
- Hospitality
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
Three awards for outstanding service!
Was given three legacy points (awards/appreciation letters) by supervisors and nurses for the services provided to patients on floors
Timeline
Patient Care Host
Lancaster General Hospital (Penn Medicine)
05.2024 - Current
Service and Engagement
Target
09.2021 - 04.2024
Cashier
Dollar Tree
02.2021 - 08.2021
Laborer
Northeast Fireproofing
06.2020 - 08.2020
Busser
Nabrasa Brazilian Steakhouse / Iron Abbey
01.2019 - 03.2020
High School Diploma -
Swenson Arts & Technology High School
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