Rebecca Baird
326 Arch St, Verona
Summary
Dedicated professional with extensive experience in customer service and staff training. Known for reliability and problem-solving skills, contributing to improved operational efficiency and enhanced customer engagement. Committed to fostering teamwork and ensuring a positive shopping environment.
Overview
8
8
years of professional experience
Work History
Digital Personal Shopper
Walmart
Butler
01.2025 - Current
- Enhanced customer experiences through personalized shopping assistance and tailored product recommendations.
- Utilized Walmart's inventory systems to maintain optimal product availability.
- Communicated product information clearly to promote customer understanding.
- Collaborated with store teams to ensure a well-organized shopping environment.
- Managed customer inquiries, resolving issues promptly and effectively.
- Trained staff on operational procedures and customer service standards.
- Monitored performance metrics to identify opportunities for process improvement.
- Assigned tasks to employees while tracking project progress.
Sandwich Artist
SUBWAY®Restaurants
Oakmont
05.2018 - 01.2025
- Prepared food items including sandwiches, salads, soups, and drinks per customer orders and recipes.
- Maintained cleanliness and organization of food preparation areas and equipment throughout shifts.
- Assisted customers in selecting sandwich options and customizing orders for satisfaction.
- Operated cash register to process transactions efficiently using cash, checks, credit cards, and vouchers.
- Collaborated with team members to deliver timely service during peak hours.
- Monitored food safety standards while adhering to health regulations consistently.
- Trained new staff on sandwich preparation techniques and customer service skills effectively.
- Completed opening, closing, and shift change tasks according to company guidelines.
Education
GED -
GED Testing Center
07-2020
Skills
- Customer service and support
- Product knowledge
- Inventory management
- Data analysis
- Visual merchandising
- Customer relationship management
- Effective communication
- Problem solving
- Staff training and development
- Task delegation
- Reliability and dependability
- Team collaboration
- Conflict resolution techniques
- Verbal de-escalation skills
- Data entry proficiency
- Positive attitude
Affiliations
Volunteer, Church Nursery Allison Park, PA (2012-2023)
Timeline
Digital Personal Shopper
Walmart
01.2025 - Current
Sandwich Artist
SUBWAY®Restaurants
05.2018 - 01.2025
GED -
GED Testing Center