Reid Hieronimus
Hanover,PA
Summary
Dynamic store manager with over 8 years of retail experience, specializing in team development and sales growth. Expertise in cultivating a collaborative environment that empowers team members to assume leadership roles. Skilled in navigating challenging conversations while maintaining high standards of accountability and transparency. Committed to driving performance through strategic mentorship, fostering strong customer relationships, and consistently achieving sales targets.
Overview
9
9
years of professional experience
Work History
Store Manager, Assistant Manager, Team Member
Rutter’s Farm Stores
03.2017 - Current
Customer Service
- Sales growth
- Payroll
- Scheduling
- Leadership
- Audits
- Inventory Tracking
- P&L and Sawa Review's
- Budgeting
- Employee Records/Performance Management
- Employee Hiring/Terminating
- Delivered exceptional customer service, ensuring a positive shopping experience for all patrons.
- Operated cash register efficiently, processing transactions accurately and swiftly.
Waste Water Operator
Cintas
10.2019 - 08.2020
- Recycled contaminated water, enhancing water quality for safe discharge and environmental compliance.
- Conducted regular maintenance and repairs on equipment, ensuring optimal operational efficiency and reliability.
- Facilitated effective communication within the team to promote safety and operational excellence.
- Operated forklifts to transport materials, contributing to streamlined processes and productivity.
- Monitored water treatment processes, adjusting chemical levels to maintain regulatory standards and efficiency.
Education
High School Diploma -
West York Area High School
York, PA05-2016
Skills
- Store operations oversight
- Personnel development
- Operational budgeting
- Consultive selling
- Customer needs analysis
- Upselling and cross-selling
- Relationship building
- Flexible schedule
- Budgeting and cost control
- Loss prevention procedures
- Performance reviews
- Customer service management
- Leadership development
- Verbal and written communication
- Recruiting and Terminating
Timeline
Waste Water Operator
Cintas
10.2019 - 08.2020
Store Manager, Assistant Manager, Team Member
Rutter’s Farm Stores
03.2017 - Current
High School Diploma -
West York Area High School