Ruby Clay
Sharon Hill
Summary
Healthcare professional with over 10 years of experience, working with individuals with intellectual disabilities, mental health and Autism.
Overview
13
13
years of professional experience
Work History
Supports Coordinator
Department Of Human Services-Delaware County
05.2023 - Current
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
Residential Coordiantor/Lead Direct Support Professional
Shared Support South
09.2019 - Current
- Scheduling
- Works as a direct support professional with individuals with intellectual disabilities
- Quarterlies
- Train staff on individual's ISP and BSP
- Supervise consumers on outings
- Created care plans
- Payroll
- Created staff and support meetings
- Improved overall quality of care by conducting regular assessments, updating care plans, and communicating with interdisciplinary teams.
- Promoted a positive environment for clients through compassionate direct support and effective behavior management techniques.
Home Health Aide
Bayada
10.2014 - 10.2019
- Personal and direct care
- Providing companionship as well as aiding safety and precautionary health measures to clients with disabilities (physical/ intellectual) Personal care such as (but not limited to) incontinence, bathing, grooming, medication reminders and doctors' visits.
Security Supervisor/ Security Officer
U.S. Security Associates (Hahnemann Hospital)
09.2011 - 10.2017
- Safety risk prevention, by monitoring electronic surveillance and following alarm response protocols
- One on one, direct care of patients
- Conducted investigations
- Security post and cross post training
- Dispatch.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
Education
Master - Social Work
Temple University
Philadelphia, PA12.2025
Bachelors in Social Work -
Temple University
05.2023
Associate of the Arts -
Community College of Philadelphia
08.2019
General Studies -
Frankford High School
01.2005
Skills
- CPR Certified 2019
- First Aid 2019
- Mental Health Aide Training -2017
- Handle with care training 2009-2017
- Skill Development
- Multitasking and Organization
Timeline
Supports Coordinator
Department Of Human Services-Delaware County
05.2023 - Current
Residential Coordiantor/Lead Direct Support Professional
Shared Support South
09.2019 - Current
Home Health Aide
Bayada
10.2014 - 10.2019
Security Supervisor/ Security Officer
U.S. Security Associates (Hahnemann Hospital)
09.2011 - 10.2017
Master - Social Work
Temple University
Bachelors in Social Work -
Temple University
Associate of the Arts -
Community College of Philadelphia
General Studies -
Frankford High School
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