Psychology graduate (2022) with expertise in applying psychological principles to enhance efficiency, team dynamics, and customer relationships. Experienced in supply chain management, talent acquisition, and customer service, I’ve utilized insights into human behavior to improve processes, predict demand, and drive performance. My background in psychology has allowed me to optimize operations, assess candidates, and resolve conflicts, contributing to better outcomes across diverse roles.
Hi, I’m
Stephanie Farhi Benyi
Psychologist
Panama City
Summary
Overview
9
years of professional experience
3
Languages
7
years of post-secondary education
Work History
Philips Healthcare SystemPanama City, Panama
Order Manager Supply Chain – NAM
12.2020 - 06.2024
Job overview
- Efficiently managed inventory levels and stock availability, collaborating with the warehouse team to maintain sufficient stock for customer orders
- Coordinated with logistics partners and carriers to schedule pickups and deliveries, ensuring timely and cost-effective shipping methods
- Assisted management with inventory tracking and ordering, improving supply chain efficiency
- Identified areas for process improvement and increased efficiency within operations and supply chain management
- Implemented strategies to predict demand, strategize inventory levels, and facilitate the smooth flow of incoming shipments, ensuring optimal stock availability
- Collaborated with cross-functional teams to identify cost-saving opportunities and aligned supply chain activities with business objectives
- Analyzed data to identify trends and opportunities to improve supply chain performance
- Developed a system for tracking customer orders, reducing order fulfillment time by 14%
- Provided timely order tracking details to customers and internal stakeholders, resolving any concerns or discrepancies
- Conducted thorough quality checks on outgoing orders to ensure compliance with quality standards
- Streamlined order fulfillment processes, cutting order processing time from 30 minutes to 15 minutes
- Researched and ordered parts for repairs, ensuring correct parts were delivered on time
- Reported defective parts to supervisors to maintain product quality
Philips Healthcare System
Talent Acquisition Intern
01.2022 - 12.2022
Job overview
- Developed strong relationships with executives, HR teams, and hiring managers, producing consistent results in recruitment
- Conducted performance reviews and provided feedback to managers on employee performance
- Acted as a brand ambassador, educating candidates about the company’s culture, career growth, and benefits
- Evaluated resumes, interviewed candidates, and presented qualified individuals to hiring managers
- Collaborated with managers to address employee relations issues
Junior Achievement Panamá
Teaching Assistant
10.2015 - 07.2019
Job overview
- Assisted in the development and delivery of educational programs designed to introduce foundational concepts such as social skills, basic problem-solving, and emotional regulation for students between PK and 4th grade
- Activities included storytelling, interactive games, and arts and crafts to help children develop creativity, communication, and collaboration
- Supported instructors in conducting lessons, workshops, and activities that focused on enhancing students' cognitive and social development
- Activities ranged from group exercises, creative play, and hands-on learning to help students improve their focus, listening skills, and ability to work in teams
- Provided mentorship and guidance to students, fostering their personal and academic growth
- Encouraged children to develop good habits like sharing, taking turns, and asking for help when needed
- Contributed to the overall success of the program by helping maintain a positive and supportive classroom environment
- Ensured that students felt comfortable and safe, promoting an atmosphere where they could explore new concepts and interact with their peers confidently
Dell EMC
Customer Care Specialist – Retail
10.2015 - 07.2019
Job overview
- Analyzed customer feedback to identify areas for service improvement
- Assisted customers with technical issues, reducing help desk tickets
- Developed and maintained strong relationships with customers, leading to a 21% increase in customer satisfaction
- Trained new customer service representatives on company policies and procedures
Education
Universidad Interamericana Panama (UIP)Panama City, Panama
MBA from Human Resources Management
01.2024 - 08.2025
University Overview
Universidad Interamericana Panama (UIP)Panama City, Panama
Bachelor of Science from Psychology
08.2017 - 08.2022
University Overview
Skills
Process Improvement & Efficiency
Timeline
Universidad Interamericana Panama (UIP)
MBA from Human Resources Management
01.2024 - 08.2025
Talent Acquisition Intern
Philips Healthcare System
01.2022 - 12.2022
Order Manager Supply Chain – NAM
Philips Healthcare System
12.2020 - 06.2024
Universidad Interamericana Panama (UIP)
Bachelor of Science from Psychology
08.2017 - 08.2022
Teaching Assistant
Junior Achievement Panamá
10.2015 - 07.2019
Customer Care Specialist – Retail
Dell EMC
10.2015 - 07.2019
Similar Profiles
Kil VongKil Vong
Upgrades Shipping at Philips HealthcareUpgrades Shipping at Philips Healthcare
SOWVIK BANERJEESOWVIK BANERJEE
SFA Engineer II at Hitachi System India Pvt Ltd(Godfrey Philips Ind Pvt Ltd)SFA Engineer II at Hitachi System India Pvt Ltd(Godfrey Philips Ind Pvt Ltd)
Ioan GorasIoan Goras
Zone Sales Leader, Enterprise Informatics, CEE at Philips HealthcareZone Sales Leader, Enterprise Informatics, CEE at Philips Healthcare