Sydney Palmer
Lock Haven
Summary
Organized and dependable candidate successful at managing multiple priorities.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Clinton County Correctional Facility
11.2024 - Current
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Maintained forms, reports, logs, records, and activity journals.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Made rounds at specified intervals.
Server
Haywoods OTG
04.2024 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for service transitions.
- Cultivated warm relationships with regular customers.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Managed inventory of dining supplies to prevent shortages during service.
- Developed and maintained courteous and effective working relationships.
Server
Darden Restaurants, Olive Garden
08.2024 - 11.2024
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided attentive service during high-volume periods.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items and specials
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Bar Waiter
The Coast Bar
03.2024 - 08.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cleaned to maintain professional appearance.
Server/Barista
Dollys/Griggs
08.2023 - 04.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Pleasantly interacted with customers during hectic periods to promote a positive environment.
- Made and served specific café beverages with focus on speed, quality and consistency.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated POS system effectively during high-traffic periods, minimizing wait times for customers at checkout points.
Production Operator
West Pharmaceuticals
03.2022 - 03.2024
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Inspected products for defects and flaws using proper procedures.
- Used equipment properly to avoid workplace hazards or injuries.
- Set up machines for day-to-day operations using a start-up worksheet.
- Met production targets.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Made sure that products were produced on time and are of good quality.
Server
Haywoods OTG
03.2018 - 03.2022
Education
High School Diploma -
Jersey Shore Senior High
06-2018
Skills
- Customer Engagement
- Time Management
- Organizational and Multitasking
- Conflict resolution
- Effective communication
Timeline
Correctional Officer
Clinton County Correctional Facility
11.2024 - Current
Server
Darden Restaurants, Olive Garden
08.2024 - 11.2024
Server
Haywoods OTG
04.2024 - Current
Server/Bar Waiter
The Coast Bar
03.2024 - 08.2024
Server/Barista
Dollys/Griggs
08.2023 - 04.2024
Production Operator
West Pharmaceuticals
03.2022 - 03.2024
Server
Haywoods OTG
03.2018 - 03.2022
High School Diploma -
Jersey Shore Senior High
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