Tene Burley
7548 Williams Ave, Philadelphia
Summary
Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Children's Hospital of Philadelphia, CHOP
01.2024 - 08.2025
- Managed daily administrative operations in fast-paced hospital environment, supporting clinical and non-clinical staff.
- Scheduled patient appointments, coordinated provider calendars, and managed high volume phone and in-person inquiries.
- Coordinated communication between departments to ensure smooth patient flow and operational efficiency.
- Handled billing support, invoices, and basic financial as required.
Current Mail Carrier
United States Postal Worker
05.2018 - 07.2023
- Delivered mail efficiently across designated routes, ensuring timely service and customer satisfaction.
- Sorted and organized mail for streamlined delivery, improving route management and reducing delays.
- Assisted in training new employees on best practices for efficient mail handling and delivery.
- Maintained accurate records of deliveries, enhancing accountability and tracking of mail distribution.
Receptionist Administrator
Hahneman University Hospital
04.2016 - 03.2018
- Managed multi-line phone system, directing calls to appropriate departments and ensuring efficient communication.
- Coordinated appointment scheduling for patients, optimizing daily workflow and enhancing patient satisfaction.
- Trained new staff on reception protocols and customer service best practices, fostering a collaborative team environment.
- Collaborated with clinical departments to facilitate seamless communication between staff and patients during critical operational periods.
Administrator
Whelan Security
05.2015 - 02.2016
- Preparing staff work schedules.
- Writing reports of daily activities and irregularities such as equipment and property damage.
- Managed scheduling and coordination for security personnel across multiple sites.
- Developed and implemented operational procedures to enhance service delivery efficiency.
Receptionist
Community College of Philadelphia
12.2011 - 12.2015
- Preparing daily memos, reports, invoices, financial statements, and other documents using word processing, database, spreadsheet, and presentation software.
- Answering and transferring calls.
Education
Associate's -
Community College of Philadelphia
Philadelphia, PA01.2015
High School Diploma - undefined
North East High School
Philadelphia, PA01.2011
Skills
- Strong organizational and time management skills
- Microsoft Office
- Data entry
- Scheduling and calendar management
- Verbal communication
- Writing Skills
- Computer Operation
Certification
Driver's License
Timeline
Office Administrative Assistant
Children's Hospital of Philadelphia, CHOP
01.2024 - 08.2025
Current Mail Carrier
United States Postal Worker
05.2018 - 07.2023
Receptionist Administrator
Hahneman University Hospital
04.2016 - 03.2018
Administrator
Whelan Security
05.2015 - 02.2016
Receptionist
Community College of Philadelphia
12.2011 - 12.2015
High School Diploma - undefined
North East High School
Associate's -
Community College of Philadelphia