Tessa Kane
Levittown
Summary
Resourcefully trained in the resolution of critical issues within a time-sensitive environment, with a successful track record of building and maintaining talented teams.rganized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Supervisor
Bomba Tacos & Rum
Newtown
09.2021 - Current
- Supervised daily operations and maintained high service standards in a fast-paced environment.
- Trained and mentored staff on menu offerings and customer service techniques.
- Managed scheduling to ensure adequate coverage during peak service times.
- Resolved customer issues promptly to enhance overall dining experience.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Bartender
Bomba Tacos & Rum
Newtown
09.2021 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted in managing inventory levels and ordering supplies.
Server
Bomba Tacos & Rum
Newtown
09.2021 - Current
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Took accurate food and drink orders from guests at tables.
- Collaborated with kitchen staff to ensure timely meal preparation.
Host
Langhorne hotel
Langhorne
04.2020 - 09.2022
- Managed reservations and seating arrangements for optimal table turnover.
- Coordinated with kitchen staff to ensure timely service during busy periods.
- Assisted guests with menu inquiries, providing detailed food and beverage information.
Secretary
Ground Up Landscaping
Levittown
05.2018 - 09.2019
- Managed scheduling for landscaping projects and client appointments.
- Coordinated communication between clients and field teams effectively.
- Maintained office supplies and ordered materials as needed.
Education
Bachelor of Science - Medical Billing And Coding
DeVry University
Lisle, IL 01.2025 - 08.2025
Bachelor of Science - Pre Physical Therapy
Bloomsburg University of Pennsylvania
Bloomsburg, PA 09.2017 - 05.2022
Skills
- Customer service
- Conflict resolution
- Team leadership
- Process improvement
- Communication skills
- Time management
- Attention to detail
- Problem solving
- Decision making
- Training and mentoring
- Public speaking
- Analytical thinking
Affiliations
- Graduated from Devry University with honors for Medical Billing and Coding
- Joined a medical mission to Dominican Republic to help small communities with new medicine and care as it was needed
Certification
- CPC Certification
- Member of the National Society of Leadership and Success
Timeline
Bachelor of Science - Medical Billing And Coding
DeVry University
01.2025 - 08.2025
Supervisor
Bomba Tacos & Rum
09.2021 - Current
Bartender
Bomba Tacos & Rum
09.2021 - Current
Server
Bomba Tacos & Rum
09.2021 - Current
Host
Langhorne hotel
04.2020 - 09.2022
Secretary
Ground Up Landscaping
05.2018 - 09.2019
Bachelor of Science - Pre Physical Therapy
Bloomsburg University of Pennsylvania
09.2017 - 05.2022