Tracy Austin
Monroeville
Summary
Dedicated professional with extensive experience in patient care, focusing on monitoring vital signs and assisting with daily activities to ensure patient comfort. Collaborated effectively with healthcare teams to develop and implement individualized care plans, which contributed to improved patient recovery outcomes. Trained junior staff on compliance with patient care protocols, fostering a culture of safety and efficiency within the team. Implemented infection control measures that led to a notable reduction in hospital-acquired infections, demonstrating commitment to quality improvement in healthcare delivery.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Senior Specialist Patient Care Technician
UPMC Presbyterian Hospital
Pittsburgh
12.2021 - 07.2026
- Provided comprehensive patient care by monitoring vital signs and assisting with daily activities, ensuring patient comfort.
- Collaborated with healthcare teams to develop and implement individualized care plans, enhancing patient recovery outcomes.
- Trained and mentored junior staff on patient care protocols and safety procedures, fostering a culture of compliance.
- Conducted regular inventory checks and restocked medical supplies, maintaining operational efficiency and readiness.
- Implemented infection control measures, contributing to a significant reduction in hospital-acquired infections.
- Participated in quality improvement initiatives aimed at enhancing patient satisfaction and overall care delivery processes.
- Provided technical support and guidance to junior/new technicians and care attendants.
- Phlebotomy/ difficult stick team. Prioritizing urgent/STAT and timed blood draws. Obtaining blood cultures and sepsis pages in a timely fashion according to hospital protocol and patient needs.
- Educated patients on catheter care and maintenance, fostering greater understanding and adherence to treatment plans.
- Administered straight catheter procedures, ensuring patient comfort and adherence to safety protocols during all interventions.
- Participated in training new staff on catheter procedures, enhancing team knowledge and promoting high standards of care.
Patient Transporter
UPMC Presbyterian
Pittsburgh
07.2021 - 11.2021
- Safely transported patients to various departments, ensuring comfort and timely arrivals for scheduled procedures.
- Maintained cleanliness and organization of transport equipment, promoting a safe environment for patients and staff.
- Assisted nursing staff by efficiently relocating patients, contributing to improved workflow and patient care efficiency.
- Monitored and reported patient conditions during transport, enhancing safety and communication within the healthcare team.
- Collaborated with medical staff to optimize patient flow, reducing wait times and improving overall service delivery.
- Trained new transport staff on protocols and safety measures, fostering a knowledgeable and compliant team environment.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Greeted patient and explained transport plan and destination.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Checked all medical documents for accuracy prior to transporting patients.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Maintained cleanliness of transport vehicles and equipment.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Collected patient information from nursing staff prior to transport.
- Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
- Recorded accurate times of departure and arrival on log sheets.
- Monitored vital signs during transport when required by the facility or physician orders.
- Delivered specimens to laboratory departments according to established procedures.
- Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
Education
PA Cyber
Pittsburgh, PASome College (No Degree) - Nursing
UPMC Mercy School of Nursing
Pittsburgh, PASkills
- Patient care
- Vital signs monitoring
- Individualized care plans
- Infection control
- Phlebotomy
- Patient transport
- Straight Catheter/Foley insertion and care
- Patient documentation
- Team collaboration
- Emergency response
- Quality improvement
- Compliance training
- Communication skills
- Workflow optimization
- Patient assessment
- Attention to detail
- Multitasking
- Relationship building
- Improvement plans
- Time management
- Team building
Certification
- .
Accomplishments
- 2024/25 Petals Award
Timeline
Senior Specialist Patient Care Technician
UPMC Presbyterian Hospital
12.2021 - 07.2026
Patient Transporter
UPMC Presbyterian
07.2021 - 11.2021
PA Cyber
Some College (No Degree) - Nursing
UPMC Mercy School of Nursing