Yahaira Boslet
Shrewsbury
Summary
Certified Phlebotomist and Medical Assistant with comprehensive training and practical expertise in venipuncture, capillary puncture, and special collection techniques. Establishes strong rapport with patients, effectively reducing anxiety and discomfort. Efficiently performs procedures with high accuracy and attention to detail. Committed to exceptional patient care and contributing to overall healthcare team success.
Overview
5
5
years of professional experience
Work History
Medical Assistant
UPMC
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Phlebotomy Technician
UPMC Pinnacle
12.2022 - 06.2024
- Collected fluid or tissue samples by using appropriate collection procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Packaged and shipped specimens to central lab daily.
- Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
Certified Phlebotomist
Wellspan
06.2022 - 10.2022
- Gathered biological samples for laboratory tests.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Handled administrative tasks for laboratory staff and overall operations.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Transported specimens following established protocol for temperature and light.
- Identified patients using proper procedures prior to specimen collection.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
- Labeled patient samples, double-checking information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Used aseptic techniques to maintain specimen integrity.
- Properly stored and transported specimens to prevent loss and delays.
Front Desk Receptionist
Indulge Beauty Therapy
06.2020 - 05.2021
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Responded to inquiries and room requests made online, by phone and via email.
- Signed for packages, recorded deliveries and distributed to personnel.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Input customer data into reservation systems and updated to reflect room changes.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Managed customer complaints and rectified issues to complete satisfaction.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
Education
Certificate - Phlebotomy
York County Technical School
York, PA05.2022
Certificate - Esthetics
International School of Skin, Nailcare, And Massage Therapy
Atlanta, GA2009
Skills
- Administrative skills
- Appointment confirmation
- Hospitality services
- Dependability
- Critical thinking and problem solving
- Adaptability to a fast paced, changing work environment
- Accuracy and attention to detail
- Biohazard Waste Disposal
- Proper Storage Procedures
- Sharps Disposal
- Information Gathering
- Butterfly Venipuncture
- Specimen Collection
- Data Entry
- Drawing Blood
Contact
Shrewsbury, PA 17361
Education and Training
Atlanta, GA,true,York, PA
Timeline
Medical Assistant
UPMC
06.2024 - Current
Phlebotomy Technician
UPMC Pinnacle
12.2022 - 06.2024
Certified Phlebotomist
Wellspan
06.2022 - 10.2022
Front Desk Receptionist
Indulge Beauty Therapy
06.2020 - 05.2021
Certificate - Phlebotomy
York County Technical School
Certificate - Esthetics
International School of Skin, Nailcare, And Massage Therapy
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