Zachary Barto
Blairsville
Summary
.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
General Manager
Culligan Water
10.2021 - Current
- Repaired plumbing systems, components, and equipment.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Conducted visual and technical inspections of plumbing systems and pipe installations to ensure compliance with local codes and safety standards
- Examined products for imperfections and defects.
Customer Service Representative
First Commonwealth Bank Corporation
03.2018 - 06.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Marketing
Robert Morris University
Pittsburgh, PA06-2015
Skills
- Strong verbal and written communication
- Non-destructive testing
- Defect identification and analysis
- Problem-solving
- Time management
- Attention to detail
- Critical thinking
- Adaptability and flexibility
- Industrial safety
Timeline
General Manager
Culligan Water
10.2021 - Current
Customer Service Representative
First Commonwealth Bank Corporation
03.2018 - 06.2021
Bachelor of Science - Marketing
Robert Morris University
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