Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Arthur Barros

Arthur Barros

Long Pond

Summary

I am a professional with more than five years of experience in management and marketing, working as General Manager. In this position, I lead international expansion projects, process improvements, and increased sales, with significant results and success stories. In addition to my bachelor in Mathematics from the State University of Minas Gerais, I am studying in a MBA in Marketing, Branding, and Growth. I am also a specialist in neuromarketing, having taken courses at the Brazilian Institute of Neuromarketing. These skills allow me to offer consumers a unique and differentiated experience, based on data, behavior and emotion. I am certified by Amazon, Google, Meta, among other players. I am passionate about innovation and my mission is to contribute to business growth. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

10
10
years of professional experience

Work History

Project Manager

KFM247
01.2024 - Current
  • Managed the restaurant sector with 500+ stores which I provided maintenance, emergencies, and services.
  • Monitored key performance indicators to assess areas for improvement and ensure consistent delivery of outstanding service levels.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Achieved higher customer retention rates with proactive follow-up on client concerns and timely resolutions.
  • Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.

General Manager

Our Coffees
09.2019 - 09.2023
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Chief General Manager

Our Coffees GmbH
09.2019 - 09.2023
  • Increased company revenue by implementing innovative marketing strategies and sales initiatives.
  • Developed and executed strategic business plans, resulting in increased profitability.
  • Managed budgets effectively, reducing costs and maximizing financial resources for key projects.
  • Established partnerships with external stakeholders to promote company growth and expand industry connections.
  • Negotiated contracts with vendors for optimal pricing, improving the company''s bottom line.
  • Identified new business opportunities through market research and analysis, contributing to organizational growth.
  • Expanded global market presence through successful entry into new territories following thorough evaluation of regional opportunities.
  • Developed and implemented strategies to increase sales and profitability.

Marketing Manager

Café Campos Altos
09.2019 - 09.2023
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.

Regional Coordinator

Specialty Coffee Association
05.2021 - 05.2023
  • Enhanced regional performance by implementing strategic initiatives and coordinating cross-functional teams.
  • Streamlined communication channels for increased efficiency within the region.
  • Developed and executed regional growth plans, resulting in expanded associations.

Operations Supervisor

Raízen (Shell Brasil)
05.2017 - 07.2019
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.

Logistics Specialist

Transpedrosa S.A.
03.2014 - 05.2017
  • Improved supply chain efficiency by implementing new software and monitoring systems.
  • Reduced transportation costs through strategic route planning and carrier negotiations.
  • Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.

Education

Master of Business Administration - MBA - Marketing, Branding e Growth

Pontifícia Universidade Católica do Rio Grande do Sul
Brazil

Especialist - Neuromarketing

Instituto Brasileiro de Neuromarketing e Neuroeconomia
Brazil
08.2023

Especialist - Sales And Marketing Education

Faculdade Exame By McDonalds Brasil
Brazil
03.2023

Certification - Specialized Sales, Merchandising and Marketing Operations

Amazon Seller University
Brazil
01.2020

Bachelor Of Mathematics - Mathematics

University of State of Minas Gerais
Brazil
12.2019

Skills

  • Strategic Planning
  • Business Strategy
  • Business Development
  • Business Analysis
  • Business Planning
  • Business Process Improvement
  • International Business
  • Sales
  • Finance
  • Team Management
  • Business Administration
  • Marketing
  • Staff Development
  • Expense Tracking

Languages

Portuguese
Native or Bilingual
English
Full Professional
German
Elementary

Timeline

Project Manager

KFM247
01.2024 - Current

Regional Coordinator

Specialty Coffee Association
05.2021 - 05.2023

General Manager

Our Coffees
09.2019 - 09.2023

Chief General Manager

Our Coffees GmbH
09.2019 - 09.2023

Marketing Manager

Café Campos Altos
09.2019 - 09.2023

Operations Supervisor

Raízen (Shell Brasil)
05.2017 - 07.2019

Logistics Specialist

Transpedrosa S.A.
03.2014 - 05.2017

Master of Business Administration - MBA - Marketing, Branding e Growth

Pontifícia Universidade Católica do Rio Grande do Sul

Especialist - Neuromarketing

Instituto Brasileiro de Neuromarketing e Neuroeconomia

Especialist - Sales And Marketing Education

Faculdade Exame By McDonalds Brasil

Certification - Specialized Sales, Merchandising and Marketing Operations

Amazon Seller University

Bachelor Of Mathematics - Mathematics

University of State of Minas Gerais
Arthur Barros