Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Houseknecht

Williamsport

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Porter

Blaise Alexander Kia
10.2024 - Current
  • Communicated with coworkers and managers about completed duties.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Stored supplies safely and securely to prevent theft and damage.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Porter

Ciocca Dealerships
04.2021 - 10.2024
  • Communicated with coworkers and managers about completed duties.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Stored supplies safely and securely to prevent theft and damage.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Supervised supplies in inventory and submitted reorder requests.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Operated buffers and burnishers to clean and polish floors.

Phone Sales Representative

Marketsource
11.2020 - 04.2021
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Escalated concerns or advanced problem calls to management staff.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Recorded contact information of customers and potential customers in internal database.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Informed current and prospective customers of promotions and new or upgraded products.
  • Completed daily and weekly sales reporting using assigned tools.
  • Recorded and updated customer information in online systems.
  • Asked pertinent questions to understand customer requirements.
  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Implemented upselling techniques to increase revenue and move product.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.

Education

High School Diploma -

Hughesville Jr/Sr High School
Hughesville
06-2019

Skills

  • Baggage checking
  • Dusting furniture
  • General labor
  • Vehicle maintenance
  • Heavy lifting
  • Punctual and dependable
  • Problem-solving
  • Interpersonal skills
  • Ensuring customer satisfaction
  • Supply management
  • Customer service
  • Work orders

Timeline

Porter

Blaise Alexander Kia
10.2024 - Current

Porter

Ciocca Dealerships
04.2021 - 10.2024

Phone Sales Representative

Marketsource
11.2020 - 04.2021

High School Diploma -

Hughesville Jr/Sr High School

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Samuel Houseknecht