Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikeya Swinton

Plum

Summary

Dedicated social worker with three year experience helping patients to obtain the support and resources they need to heal from their injuries or illnesses. Strong background in case management and supporting client treatment plans . I am a polite and honest individual with a strong sense of compassion and patience for others. I use my active listening and critical thinking skills to guide me through new learning environments. I am confident in my ability to be a leader wherever I am. I look forward to a career working with families and encouraging them to reach their personal goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Social Worker Case Manager

Allegheny General Hospital
09.2023 - Current
  • Conducting psychosocial assessments to identify mental or emotional distress and connecting patients and their families with necessary resources.
  • Coordinated multidisciplinary care plans to address patient needs and enhance service delivery.
  • Experienced in using different treatment methods and working with individuals and families who are experiencing medical, mental health, disabilities and social problems to attain personal goals and treatment goals.
  • Follow up with referrals to ensure that patient receive and access necessary services in a timely manner.
  • Coordinated discharge planning processes to ensure seamless transitions for patients from hospital to nursing home, LTAC, rehab or home.
  • Supports Department based goals that contribute to the success of the organization.


Discharge Planner Associate

UPMC Mercy Hospital
08.2022 - 09.2023
  • Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
  • Coordinated discharge planning processes to ensure smooth transitions for patients from hospital to home.
  • Educated patients and families on discharge instructions, promoting understanding of follow-up care and resources.
  • Completes and documents psychosocial assessments to patients from different socio-economic, educational, and mental health backgrounds.

Food Nutrition/Cash Clerk Team Leader

UPMC Presbyterian Hospital
11.2015 - 09.2022
  • Conduct the orientation and training of new employees on procedures, customer service, and sales techniques.
  • Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Processed cash transactions accurately using hospital billing software.

Education

Masters of Social Work -

University of Pittsburgh
Pittsburgh, PA
08.2022

Skills

  • Assessment and evaluation
  • Multicultural competence
  • Family dynamics
  • Problem-solving
  • Time management
  • Team collaboration
  • Conflict resolution
  • Substance abuse awareness
  • Written and verbal communication
  • Goal setting

Certification

  • Licensed Social Worker (LSW) - PA - State of Pennsylvania Feb 2025-Feb 2027
  • Act 34 Criminal Background Clearance Certificate. Aug 2023-Aug 2028
  • Act 33 Child Abuse Clearance Certificate. Aug 2023-Aug 2028
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.May 2025-May 2030

Timeline

Social Worker Case Manager

Allegheny General Hospital
09.2023 - Current

Discharge Planner Associate

UPMC Mercy Hospital
08.2022 - 09.2023

Food Nutrition/Cash Clerk Team Leader

UPMC Presbyterian Hospital
11.2015 - 09.2022

Masters of Social Work -

University of Pittsburgh

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Mikeya Swinton